Welcome to Anchor Security Bollards

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

What shipping options do you offer?

We offer a range of shipping options to accommodate your needs, including standard, expedited, and next-day delivery. Shipping costs and estimated delivery times will be provided at checkout based on your location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s status through our website or the carrier’s tracking system.

What is your return policy?

We accept returns within 30 days of delivery, provided the items are unused and in their original packaging. To initiate a return, please contact our customer service team for instructions.

Do I have to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part. In those cases, we will cover the return shipping fees.

Orders

Below are some of are common questions about orders

How do I place an order?

You can place an order directly on our website by selecting your desired bollards, adding them to your cart, and completing the checkout process. If you need assistance, our customer service team is here to help!

Can I modify or cancel my order after it has been placed?

If you need to modify or cancel your order, please contact us as soon as possible. We can make changes or cancel orders that haven’t yet been processed for shipping.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. You’ll see all available options at checkout.

What should I do if I receive the wrong item?

If you receive the wrong item, please contact our customer service team within 7 days of delivery. We’ll work quickly to resolve the issue and ensure you receive the correct product.

Products

Below are some common questions about our products

What materials are your bollards made from?

Our driveway security bollards are crafted from high-quality, durable materials such as steel and aluminum, designed to withstand impact and the elements, ensuring long-lasting protection for your property.

Are your bollards easy to install?

Yes! Our bollards come with clear installation instructions and all necessary hardware. Many customers find that they can install them themselves, but we also offer professional installation services if preferred.

Can I customise my bollards?

Absolutely! We offer various styles, colors, and finishes to suit your aesthetic preferences and security needs. Contact us for more information on customization options.

Do your bollards require maintenance?

Our bollards are designed to be low-maintenance. However, we recommend regular inspections for any signs of wear and occasional cleaning to maintain their appearance and functionality.

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